Lizaro Casino Terms and Conditions

Welcome to Lizaro Casino. These Terms and Conditions govern your use of our website, services, and all gaming activities available at https://lizaro.com/. By registering an account or accessing our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before using our services. If you do not accept these terms, please refrain from using our casino. At Lizaro Casino, we are committed to operating transparently, responsibly, and in full compliance with our licensing obligations.

1. About Us and Licensing

Our platform is operated by Sligo Ltd. At Lizaro Casino, we hold a NELO license, which authorises us to offer online gambling services across our target markets. Our Lizaro Casino license ensures that all gaming activities on our platform meet strict regulatory standards. You can verify our Lizaro Casino licence details upon request or by contacting our support team. We are legally required to enforce these terms and to take action in cases of non-compliance.

2. Eligibility and Account Registration

To register at Lizaro Casino and use our services, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted or prohibited country.
• You must provide accurate, truthful, and complete registration information.
• You are permitted to hold only one account on our platform. Duplicate accounts will be closed and any associated funds may be forfeited.
• You must not be acting on behalf of another person when opening or using your account.

We reserve the right to request identity and address verification documents at any time. Failure to provide these documents may result in account suspension or the withholding of withdrawals until verification is completed.

3. Lizaro Bonus and Promotions

At Lizaro Casino, we offer a range of promotions, including our Welcome Package of 250% up to €3,000 plus 350 Free Spins, which is structured across four deposits. Our Lizaro welcome bonus is available exclusively to newly registered players. The Lizaro bonus conditions that apply to all promotions are as follows:

• A minimum deposit of €20 is required to trigger the welcome bonus.
• Bonus funds must be activated in the "My Bonus" section before any bets are placed.
• Wagering requirements are 35x the combined bonus and deposit amount; free spin winnings carry a 40x wagering requirement.
• All wagering must be completed within 10 days, after which the bonus and any associated winnings will be voided.
• The maximum bet while any bonus is active is €5.
• The maximum withdrawal from any bonus is capped at 10x the bonus value.
• Deposits made via Skrill or Neteller do not qualify for any bonus offer.
• Bonuses cannot be combined; activating a new bonus removes the current one and all associated winnings.

We also provide a Lizaro no deposit bonus and other promotional rewards through our loyalty programme and ongoing campaigns. Any Lizaro promo code or Lizaro bonus code offered through our platform must be used in accordance with the terms specific to that promotion. Our Lizaro Casino promotions include Daily Cashback of 15% up to €400, Live Cashback of 25% up to €200, a Weekly Reload offering 66 Free Spins, and a Weekend Reload Bonus of €777 plus 77 Free Spins. Tournament prizes at our Lizaro Casino can reach up to €7,500,000. We reserve the right to modify or terminate any promotion at any time without prior notice.

4. Deposits and Withdrawals

We support a wide range of payment methods at Lizaro Casino, including traditional cards, bank transfers, and a broad selection of cryptocurrencies. Our minimum deposit amount is €10 for standard transactions, while our Lizaro online casino welcome bonus requires a minimum deposit of €20.

4.1 Withdrawal Processing

All withdrawal requests are subject to an internal review period of up to 3 business days. Processing times after approval are as follows:

• Cryptocurrency withdrawals: 1–2 hours
• E-wallet withdrawals: up to 24 hours
• Card and bank transfer withdrawals: 1–3 business days (up to 72 hours on average)

4.2 Withdrawal Limits by VIP Level

Our withdrawal limits are determined by your VIP level within our loyalty programme:

• Level 1: €500/day — €7,000/month
• Level 2: €500/day — €10,000/month
• Level 3: €800/day — €12,000/month
• Level 4: €1,000/day — €15,000/month
• Level 5: €1,500/day — €20,000/month

Minimum withdrawal thresholds vary by method. For example, Bitcoin withdrawals carry a minimum of €60, while bank transfers require a minimum of €52. We reserve the right to request full KYC verification before processing any withdrawal.

5. VIP Programme and Loyalty Benefits

Our Lizaro Casino programme VIP is structured across five levels, each offering progressively enhanced benefits. At Lizaro Casino, we reward loyal players with personalised offers, cashback, higher withdrawal limits, and access to a dedicated personal VIP Manager from Level 4 onwards. All levels include access to 24/7 live chat and on-site promotions. Cashback and improved limits unlock from Level 3 upward.

6. Responsible Gambling

We at Lizaro Casino take our commitment to responsible gambling seriously. Our platform provides tools including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. We strongly encourage all players to gamble responsibly. If you believe your gambling is becoming harmful, please contact our support team or reach out to a recognised responsible gambling organisation. Players who self-exclude must not attempt to open new accounts. We reserve the right to enforce responsible gambling measures at our discretion.

7. Game Fairness and Software

At Lizaro Casino, we offer over 12,325 games from more than 70 software providers, including Pragmatic Play, Evolution, NetEnt, Play'n GO, and Hacksaw Gaming. All Lizaro Casino slots and table games operate using certified random number generators to ensure fair and unbiased outcomes. Our Lizaro gambling environment is designed to provide a secure and transparent experience for all players. We do not manipulate game outcomes and operate all titles in strict accordance with their respective provider agreements.

8. Prohibited Activities

We prohibit the following activities on our platform:

• Using our services for money laundering or any illegal financial activity.
• Exploiting bonuses or engaging in bonus abuse, including guaranteed profit wagering strategies.
• Attempting to access another player's account.
• Using automated software, bots, or any tools designed to gain an unfair advantage.
• Providing false information during registration or verification.

We reserve the right to suspend or permanently close accounts found engaging in any of the above activities, and to void any winnings associated with such conduct.

9. Intellectual Property

All content on our platform, including logos, graphics, software, and written materials, is the property of Sligo Ltd or our content providers. You may not reproduce, distribute, or use any of our content without our prior written consent. The Lizaro Casino logo and all associated branding are protected under applicable intellectual property laws.

10. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure uninterrupted access, we cannot guarantee that our platform will always be free of errors or technical issues. We shall not be liable for any loss of data, profit, or opportunity arising from the use of our services, to the maximum extent permitted by applicable law. Our liability is limited to the amount deposited in your account at the time of any dispute.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify users through our website or via email. Your continued use of Lizaro Casino following such notification constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of any changes.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable under our NELO licensing jurisdiction. Any dispute arising from your use of our services should first be submitted to our customer support team at [email protected]. We are committed to resolving disputes fairly and promptly. If a resolution cannot be reached internally, you may escalate the matter to the relevant regulatory authority under our licensing framework.

13. Contact Us

If you have any questions regarding these Terms and Conditions or any aspect of our services, please do not hesitate to get in touch. Our support team is available 24/7 via live chat on our website or by email at [email protected]. At Lizaro Casino, we are always here to assist you and ensure your experience on our platform is safe, fair, and enjoyable.